Service Center Locator
  Find

 
Dealer Locator
  Find

 

Order Status

Enter your order number in the field below and click Search. We will provide you with up to date status of your order.

Order number:

To use our online order tracking, you must have your order number that was given to you when you placed your order. If you do not have your order number or you are having trouble tracking your order, please contact our Customer Support Dept.

Please Note: If you purchased a Factory Reconditioned product, a "B" may be added to the end of your order number.

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458
Tel: 201-785-2600 | 800-229-1687
Fax: 201-785-2650
 
Hours:
M-F 9am-5pm ET 
 
Product Support Team Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET