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Frequently Asked Questions (FAQ's)

What does HDMI Pass Thru mean?

A receiver that is an HDMI Pass Thru unit to hear audio via the receiver speakers you will need an additional cable to make an additional audio connection between the HDMI connected component and the receiver.

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458

For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:
M-F 9am-5pm ET

For Product Support Team Only:
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET