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Frequently Asked Questions (FAQ's)

Why is my receiver not showing Dolby Tru HD, Dolby Plus, DTS-Master, and DTS-HD when the disc is showing that it supports those formats?

Onkyo AV receiver’s from the TXSR 605 and up can decode the Dolby Tru HD, Dolby Plus, DTS-Master, and DTS-HD bitstream audio data. Some Blu Ray and HD players have the capabilities of sending over a bitstream over to the receiver via the HDMI connection. Then once you select the format on the disc it will display it on the receivers display. If your player is setup correctly for the Bitstream and still you are seeing PCM Multichannel then you would have to go into the menu of the receiver to Hardware setup. In Hardware go to HDMI then to Audio out it should be set to OFF. Once you have this set to off then you would get the surround mode that you have chosen to display on the receiver. If all settings are correct within the receiver and player and you are still seeing PCM Multichannel being displayed, please check with manufacture if there are any updates available for the bitstream audio data for that player.