Service Center Locator
  Find

 
Dealer Locator
  Find

 

Frequently Asked Questions (FAQ's)

What is the best video connection that I can use for my TV monitor?

There are three video options that you have. The best connection really depends on what your Television has for inputs.

  • The original connection was the AV composite video input (Yellow connection) is a one-channel signal that combines information about chrominance, luminance, picture, and sync. This is the most common connector.
  • The S-video (also known as Y/C) produces a higher-quality picture than RCA composite because it splits up the chroma and luminance information into two separate signals.
  • Component Video, known as analog RGB. Originally found only in professional video equipment, component video splits up the signal into red, green, and blue channels. As a result component video input provides the highest-quality video signal.
  • HDMI (High-Definition Multimedia Interface) This high-bandwidth interface supports not only brilliant digital video, but digital audio as well. HDMI supports standard, enhanced, or high-definition video, plus multi-channel digital audio on a single cable. It transmits all ATSC HDTV standards and supports 8-channel digital audio, and with 5 Gbps of bandwidth, HDMI can accommodate future enhancements and requirements. . In addition, HDMI enables a single remote point and click, allowing manufacturers to deliver home theater systems that automatically configure from a single command from a remote control -- turning on or off the components necessary to view a DVD, listen to a CD, or watch cable or satellite TV. This is the highest quality connection to use if your devices support them.

 

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458

For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:
M-F 9am-5pm ET 
 
For Product Support Team Only:
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET