Frequently Asked Questions (FAQ's)

FAQ's for DVD Players

•	Can I play DVD-Audio discs on a current DVD-Video player?
•	Can I listen to CDs on a DVD-Audio player?
•	Can I record from a DVD to VCR?
•	Can I play DVD-Video discs on a DVD-Audio player?
•	What new interactive features are possible with DVD-Audio?
•	Do I need a full home theater set-up to enjoy DVD-Audio?
•	Will my DVD-Audio player require me to add new equipment to my current system?
•	Why do some of the DVD movie discs pause at one point during the movie?
•	I recently purchased a “DualDisc” title and it does not play on my DVD player. Is there something wrong with my player or is it a problem with the disc?
•	My DV-CP702 (DV-CP802) plays DVDs but will not play CDs. What is wrong? Does my player require service?
•	I am unable to play discs in the DTS mode.
•	What is the difference between DVD-Audio and CD?
•	What is the difference between DVD-Audio and DVD-Video?
•	Are DVDs categorized by region and will all regions play back on my Onkyo DVD player?
•	What is the maximum HDMI cable length that you recommend?

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458

For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:
M-F 9am-5pm ET

For Product Support Team Only:
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET